Privacy Policy

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Effective Date: May 30, 2025
Last Updated: May 30, 2025

At SoulFood GLA Ltd ("we", "us", or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://souulfoodgla.com.

By accessing or using our site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

We may collect the following information from or about you:

You may voluntarily provide us with:

• Name
• Email address
• Phone number
• Delivery or billing address
• Payment details (handled via secure third-party providers)

When you browse our website, we may collect:

• IP address
• Browser type
• Device and OS
• Pages viewed and time spent
• Referring website or search engine

We use cookies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can disable cookies via your browser settings at any time.

We use your information to:

• Fulfill orders and provide services
• Communicate with you about your order, inquiries, or promotions
• Improve our website and customer service
• Prevent fraud and ensure site security
• Comply with legal and regulatory obligations

We do not sell or rent your personal data. We only share your information with:

• Trusted third-party service providers (e.g. payment processors, delivery partners)
• Legal authorities if required by law, court order, or to protect our rights

Our website may link to third-party platforms (e.g., Instagram, payment portals). We are not responsible for their privacy policies or practices.

We implement appropriate physical, electronic, and administrative safeguards to protect your data. While we take security seriously, no system is completely immune to risks.

You may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Object to or limit data processing
• Withdraw your consent at any time

To exercise these rights, contact us using the information below.

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our site means you accept the updated policy.

If you have any questions about this Privacy Policy or your data, please reach out:

SoulFood GLA Ltd
Email: customerservice@soulfoodgla.com
Address: 5 Fenwick Road, Glasgow, G46 6AU
Website: https://souulfoodgla.com